FAQ

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FAQ

FAQ

You can learn more from our FAQ

  • How long can I get the feedback after we sent the inquiry?

    We will reply you within 12 hours in working day.
  • Are you a direct manufacturer or trading company?

    We are a manufacturer,we also have our own international sales department. We produce and sell all by ourselves.
  • What products can you offer?

    We focus on portable foldable solar panels, semi-flexible solar panels and off-grid solar system.
  • What applications do your products relate to?

    Our products are widely used in RVs, Yachts, camping, wild exploration and other outdoor activities, charging batteries, portable power station, mobile phone, laptop, etc.
  • Can you do customized products?

    Yes, we are mainly doing customized products according to the customers’ drawings or samples, or design and produce according to customers’ description.
  • How to guarantee the quality of your goods?

    Firstly, we will do the inspection after every process, for the finished products, we will do 100% inspection according to the customers’ requirements and the international standard.
  • What’s the payment term?

    When we quote for you, we will confirm with you the way of transaction, FOB, CIF, etc. For mass production goods, you need to pay 30% deposit before producing and 70% balance before shipping or against copy of documents. The common way is by T/T.
  • How to deliver the goods to us?

    Usually we will ship the goods to you by sea, because we are close to Ningbo port, It is very convenient and efficient to ship goods to any other countries. Of course, if customers request other transportation methods, we can also arrange that.
  • Where are your products mainly exported to?

    Our products are mainly exported to Germany, Japan, Spain, Poland, Chile, UK, Korea, Australia, Canada and etc.